Multi-Tenant Architecture & Role-Based Permissions

Overview

Ordrly is built on a multi-tenant architecture that isolates data by business while enabling structured collaboration between retailers and brands.

Role-based permissions ensure that users can access only the data and workflows appropriate to their assigned responsibilities.

1. Multi-Tenant Business Model

Each retailer and brand operates within its own business scope.

• Orders are scoped to a specific business.
• Invoices are tied to a specific retailer account.
• Returns and reimbursements are linked to originating businesses.
• Credit limits and Net Terms are retailer-specific.

Data from one business is not accessible to another unless explicitly connected through marketplace relationships.

2. Staff & User Roles

Each business may have multiple staff members assigned different roles.

Permissions may include:

• Order management
• Credit configuration
• Invoice review
• Return approvals
• Reporting access
• Administrative configuration

3. Business-Level Scoping

System queries and workflows are scoped to the active business context, ensuring financial and operational isolation between tenants.

4. Audit & Accountability

User actions such as credit adjustments, return approvals, and order updates are logged for traceability and accountability.

Why This Matters

Multi-tenant isolation and structured permissions are essential for enterprise-grade wholesale operations, protecting sensitive financial and operational data.