Overview
Brand staff can place wholesale orders for an Account (sales-book buyer) or a Dealer location (approved Connection). Work top to bottom: buyer → lines → shipping → payment → place.
Staff need Manage Orders (sales:manage-orders) unless they are an admin or super admin.
Steps
- Go to Sales → Wholesale Orders → Create.
- Under Place order for, choose Account or Dealer.
- Select the Account (or Dealer location).
- Add line items (variant, quantity, unit price).
- Account lines can use dealer-type / price-list suggestions.
- Connection (Dealer) lines need an explicit unit price.
- Choose shipping:
- Confirm freight now, or
- Choose Shipping TBD and place now—TBD does not block placement.
- Choose payment:
- Bill later — offline / bill-later workflow.
- Pay now (Ordrly Pay) — collect card in session, or email a payment link (Account orders).
- Click Place Wholesale Order.
Bill later vs Pay now
| Option | Best for | What happens |
|---|---|---|
| Bill later | Classic rep / offline billing | Order follows your offline approval rules |
| Pay now — in session | Buyer is present with a card | Order is created; collect payment with Stripe on the same screen |
| Pay now — email link | Account orders when the buyer pays later | Secure payment link emailed to the Account |
After in-session Pay now, the Place button disables and card collection continues for that order so you do not accidentally create a duplicate.
What happens next
- The order appears in Sales → Wholesale Orders.
- The placing staff member is recorded for audit.
- Inventory follows your inventory authority rules.
- For Pay now, complete card collection (in session or via the emailed link) before fulfillment expectations that require payment-received.
Tips
- Prefer Account when the buyer is not an Ordrly Connection yet.
- Link the Account to a Dealer later for history continuity—optional.
- If unit price is missing on an Account line, set a Dealer Type or enter price manually.
- Shipping TBD is intentional: lock the sale first, confirm freight second.
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